Archives for July 2012

Online Classified Ad Websites – How Any Dallas Small Business Can Use Them

Many small business owners across the country, even in Dallas (where this blog post originates), think of classified ad websites as an afterthought or not worth their time to post.  Other internet marketing tools and strategies are seen as being more interesting, supposedly having broader reach, and even seen as targeting a “low class audience”.  Intelligent business owners, in-house marketers, and marketing agencies know that these limiting beliefs can hinder their exposure to a qualified audience.

What you may not be aware of are the extra benefits which classified ads provide you, in addition to the likelihood of receiving a direct phone call/e-mail or walk-in to your store.  When you are looking to acquire new customers or clients in a local market, assuming your industry does not have standards preventing classified ad website marketing, then you can benefit your company in any/all of the following manners:

  • Direct sales of products or services in your local market
  • Announcing open-to-the-public events (either free or paid) on the event calendars
  • The links get crawled by the search engines and, if compliant with the site’s standards, can be a “supplemental” link building strategy for your search engine optimization efforts
  • Some of the classified ad websites may syndicate your ad to other websites which you do not yet know exist
  • Some markets have enterprising people create unique/customized classified ad websites which pull content from other sites.  These may target specific parts of a city or even larger homeowners associations across the country
  • Some of the sites permit the inclusion of your online videos
  • Some of the lesser-known classified ad websites can have your ad rank on the first page of the search engines for some of the lower-competition phrases.  This, of course, is on a case-by-case basis; but it still happens today because it leverages the classified ad website’s “authority” in the search engines
  • You can test out text or graphic/image ads on local classified ad websites before rolling them out as part of your paid advertising efforts
    • You can test headlines, price points, unique tracking phone numbers, specific “calls to action”, etc.
  • Some sites allow for easy sharing of your ad with the readers’ social media or e-mail lists

 

The drawbacks to classified ad website posting are the following:

  • Time consuming
  • Not sure which “add on” features for which you should pay on those sites which charge.  For example, you could pay for highlighting, bold font, etc.
  • No guarantee of a ROI
  • You think that you will look “cheap” and that your competitors will use it against you
    • This usually is a false notion, but it can be perceived that way
  • You go in with the belief that physical classified ads are worth the money and time instead of online classified ads
  • Some sites force you to learn some basic HTML skills in order to get the ad to look the way you want it to look

Most of the listed drawbacks can be overcome easily, but you need to know the benefits of classified advertising before you can counter the perceived drawbacks.

At this point you may be asking, “On which classified ad websites should I place ads?”  There are over 30 classified ad websites which permit ads for virtually any community in the U.S.  Here are a few of these top sites, each of which gets a good amount of traffic including the Dallas Fort Worth region:

  • Craigslist.org
  • Backpage.com
  • Oodle.com
  • OLX.com
  • Ebayclassifieds.com
  • USfreeads.com
  • Adpost.com
  • Classifiedads.com

An often-overlook strategy for attracting new customers is to discover local classified ad sites specific to your local market.  Let’s look at Plano Texas, which is a suburb just north of Dallas and south of the cities of Frisco and McKinney.  In addition to the main classified websites listed earlier, you can type in a likely-entered phrase into the search engines.  In this case, let’s enter “Plano Texas classified ads”.  Here is a screenshot of what this search returned in Google tonight:

Online Marketing With Classified Advertising Websites In Dallas and Plano Texas

You can see two additional websites which are worthy investigating a little bit further.  After the paid ad for Classifiedads.com, you can see two results:

  • planotx.ziply.com
  • www.planotexasclassifiedads.com

Of course, you can modify the search and look for results if you want to market outside of the Dallas and Plano TX area.

Determine if these sites offer free or very low-cost advertising.  In addition, you can follow some basic suggestions on how to determine if this site gets any respectable amount of traffic from your local area.  If you need help on this then be sure to contact me.

Obviously, classified ads on these types of sites are hyper-targeted, but it is best to have a balance between these types of sites,  Craigslist, and the rest of the major national classified ad sites mentioned earlier.

If you want to take this process to another level then you can do any/all of the following:

  • use tracking phone numbers (if permitted in your industry)
  • use tracking websites/domains to determine if the ad is working
  • split test headlines, calls-to-action, colors, placement of images, etc.
  • include helpful video or images when permitted
  • include phone numbers in headlines
  • test the wording of your ad and determine if “scarcity”, “invitation marketing”, humor, or if other underlying approaches work best for your audience in that specific market provided that you get enough traffic to your ad(s)
  • include phrases to help your search engine efforts such as targeting specific HOA’s, demographic groups, etc.

I hope that by reading this far that you have a somewhat better understanding of how and why online classified advertising can help you with your objective of gaining brand new customers/clients who never heard of you previously, nor were referred by any friends or family.  Again, the benefit may be passive (e.g. generating links to boost your main website’s home page in the search engines) versus direct benefit (e.g. getting a call directly from the ad or a walk-in to your location).  By properly structuring your ads and placing them on the appropriate web properties you should be taking constructive steps toward boosting your benefits and doing things which your competition is not doing.

If you have any questions or need help with any aspect of your internet marketing in Dallas or elsewhere around the country then feel free to contact me.

Getting More Out Of Any Chamber Of Commerce Membership

An Online Marketing Strategy To Leverage Your Local Chamber Of Commerce Membership

In the upcoming weeks I will post more about how any small business or medium-sized business owner or executive can boost his or her online presence through the business’ chamber of commerce membership.  Obviously, most of the benefits from any chamber membership comes from the “real world” participation:  weekly or monthly breakfasts, attending ribbon cuttings, going to quarterly or annual luncheons, and any opportunities to meet new people coming into the area through chamber events.  The ability to gain online marketing benefit, however, is not often as obvious.  In a moment you will learn one of the many strategies you can employ to get more online exposure through your chamber of commerce membership.

This blog entry helps three parties to benefit:

  • The prospective customer or client benefits because he or she is able to find products or services in the local market which have the possibility of meeting some sort of minimum standards
  • The business owner or executive wins because he or she feels that the membership paid to the local chamber of commerce is providing extra benefit above and beyond what was promised initially; and the business has the potential to grow through acquiring new customers or clients who never heard of the business previously nor were referred in any manner
  • The local chamber of commerce wins because its website gets more exposure and, therefore, can help the chamber gain more credibility and (passively) the possibility of attracting new members

First, you will want to know why your receiving calls about “SEO” services are so prevalent.  The underlying assumption is that by ranking at the top of search engines for a phrase which have some degree of consistent demand (number of searches each month) you will receive a good degree of pre-qualified prospects to a web PROPERTY.  Please note that this does not necessarily mean that the property must be your website.  It could be an online video on your YouTube channel, a press release, a local newspaper article about your business or a page on your website other than your home page.  Also note that ranking first does NOT mean an automatic number of new customers or clients.  This is because many elements have to be in place for someone to call or e-mail you out of the blue.  Such elements include price, guarantees, reviews, your promises, ease of finding contact information and several other factors.

Next, you have to know that the search engines want to give its users the very best possible results.  This is because each major search engine is part of of, or entirely, a publicly-traded company… and they need to meet analysts’ quarterly earnings expectations!  Therefore they want you to use that one site for ALL of your “who, what, when, where, why, how” questions.  This is because they know that out of every 100 queries made through their engine a certain number of people will click one of the paid ads where the search engine earns revenue from the advertisers.  Therefore, the more queries made through that particular engine equals more revenue for the parent company!  It is a “market share” game for the search engines, and therefore each engine always seeks out the best ways to return quality results so that you stay loyal to it and not “defect” to another search engine.

Remember that in any local market, the chamber of commerce’s website tends to be “authoritative” to these search engines.  One of the reasons why is that you cannot “spam” the chamber website very easily, if at all.  If a web property which you control appears on the chamber website then it likely had to go through some sort of human approval process (assuming a degree of human control) before it can be read by the search engine robots/spiders.  This type of control process lends itself to making each link on the chamber website more “trustworthy” than most other links in your local market, and you can begin to use this your advantage.

Finally, let’s cover a trend at the time of this blog post in the world of search engines. Many people now have easy access to “spammy” links in large volume.  What you want is to never have anything deemed spammy touching your website.  Ideally, the only links you want actually pointing to your website are located on web properties which the search engines respect.  These could include helpful videos on video-sharing sites, links to your site on press releases, local newspaper websites pointing to your home page, local directory websites, endorsements from happy customers on their social media properties, and similar types of links.  One of these types of quality links is a link from the local chamber of commerce’s website to your website.

Remember earlier that you read about ranking web PROPERTIES, not just your website’s home page.  Here is where your chamber of commerce membership begins to pay off in terms of helping you in the search engines.  Let’s take a look at an example for this website on the McKinneyChamber.com website, although it applies to anyone who has a membership in most chambers of commerce around the U.S.:

Internet Marketing Services McKinney Tes

Internet Marketing Services On The McKinney Texas Chamber Of Commerce Website

Note the website link (URL) which is http://www.mckinneychamber.com/Internet-Marketing-Services/MORETHANSEOCOM

Now take a look at the query in Google for “online marketing services McKinney TX”

McKinney Texas online marketing services

Chamber of commerce sub-folder (directory) appearing in the search engines

You can see that the sub-folder (directory) for “internet marketing services” on the McKinneyChamber.com website is ranking # 2 for this query.  The first three listings are paid ads, and the Chamber’s website is the second in the “organic” results.  Odds are that the Chamber has not spent a lot of time or money (if any!) promoting this specific sub-folder (directory), yet it still ranks near the top of the results.  This is just one of many examples of where a chamber of commerce’s website has authority in the search engines.

Even though my website’s listing is not directly showing in the results, the directory listing category page on the chamber website where my listing appears is ranking well.  This is fine to me as it gives authority to this website as well as anyone’s business who meets the Chamber’s minimum standards for appearing on that page.

In order for your business to gain more exposure, you can further boost your chamber page listing in the search engines with quality links.  For example, if you write a press release and are permitted to use up to three links then consider a strategy like this:

  • a link to your website’s home page (or another page on your site which best serves the interests of the press release’s readers)
  • one of your social media properties (Facebook, YouTube, Twitter, etc.)
  • the specific listing for your business on the chamber website

Please refrain from buying “spammy” links and sending them to your local chamber’s website as that will not benefit you in the long run (and maybe not even in the near term either!); and buying those links won’t help your fellow chamber members either as there likely will be no search engine reward for doing so.  Instead, whenever you have an opportunity to promote your page on the chamber website then do so.  Roughly 5-10% of your link building efforts can go to your business’ chamber website listing.  You can dedicate the other 90-95% to building quality links to your home page, “inner pages” on your website, articles, local directory listings, social media properties, videos and other helpful content you have produced for prospective customers and clients to find you.

I hope that this strategy begins to help you change how you look at your membership in any chamber of commerce around the country.  There are many more ways to leverage your membership in order to gain new customers or clients online.  If you cannot wait until the next blog post to discover these methods then you are welcome to contact me for more information; and we can discuss your strengths to increase the chances that your chamber membership will produce more customers through strategic online marketing.